Your role
As an Operations Analyst based in Singapore, you will be a key member in a team that rolls up its sleeves to ensure the smooth operation of our fast-growing platform.
Working across teams – client coverage, trading, legal, compliance and technology – you will manage and optimize client, trading, and accounting lifecycle processes, contribute to proprietary system development, and ensure regulatory compliance.
Your responsibilities will be diverse, ranging from operational support to project management. In a dynamic industry where change is the only constant, your role will challenge you to adapt, innovate and grow in our high energy environment.
As part of our team, you will contribute to a vibrant culture that embraces change, values learning and thrives on collaboration.
What you will do
Client and Trade Operations
- Manage trade lifecycle operational activities: pre-trade, trade execution, clearing, settlement and ongoing position and risk management.
- Produce financial and management accounting reports covering transactions, positions, risk, P&L and respond to ad hoc requests.
- Design, implement, maintain, and optimize operational processes, controls, and policies to ensure excellence and regulatory compliance.
- Facilitate client lifecycle processes, including onboarding, KYC and ongoing support, in coordination with the client coverage and compliance teams.
- Ensure daily tasks and reports are completed in a timely manner.
- Innovate and reengineer operational processes to adapt to business changes.
- Cultivate and maintain relationships with external stakeholders and service providers (prime brokers, counterparties banks, technology companies, fund administrators), ensuring smooth resolution of issues.
Project Management
- Coordinate workshops for requirement gathering, solution design, and support development efforts across the software delivery cycle.
- Participate in end-to-end projects to enhance client and trading lifecycle operating flows and technologies: including overseeing project timelines, utilizing project tools (e.g., JIRA), providing status updates, and working with our partners to ensure successful implementation.
- Analyse business requirements meticulously, converting them into acceptance criteria for internal teams and external providers.
- Employ agile methodologies for dynamic and ongoing project delivery, collaborating with cross-functional teams to design, build, and deliver new products and enhancements.
- Participate in UAT system testing and ensure effective collaboration between internal and external parties for successful implementation.
- Create and upkeep documentation, standard operating procedures, and user guides for new or enhanced workflows and systems.
What you will bring
- Open to Singapore Citizens or Permanent Residents (PR).
- Bachelor’s degree or diploma.
- At least 2 to 5 years of experience in technology, middle office or operations at an asset manager, hedge fund, investment bank, private bank or other financial services company.
- Capable of offering design solutions clearly, even in complex scenarios, with meticulous attention to documenting processes, policies, and procedures.
- Excellent written and oral communication skills (English).
Bonus but not required:
- Proficient in agile delivery models, such as a Business Analyst in the technology, banking and financial services industry.
- Strong MS Excel skills; VBA, and other programming skills.
- A genuine interest in digital assets, cryptocurrency, blockchain and other distributed ledger-related technologies.
How you approach your work
- Passion and Precision. Thrive in environments where your initiative and ability to manage multiple priorities shine. We value individuals who are adept at navigating the dynamic landscape of our industry with precision and a proactive attitude.
- Unwavering Integrity. Your professional conduct is guided by a deep-seated ethical compass, ensuring transparency and trustworthiness in your actions.
- Innovative Spirit. Embrace the entrepreneurial drive within you. Tackle complex challenges with a creative mindset, contributing to our collective goal in a setting that's as fast-paced as it is exhilarating.
- Agile Thinker. Your ability to envision the larger landscape while orchestrating the finer details sets you apart. You’re a forward-thinker, constantly exploring innovative solutions and new approaches to propel us forward.
What we offer
- Dive into the heart of a rapidly expanding, dynamic industry.
- Take on significant responsibility from day-one.
- Unlock exceptional career development opportunities as part of an outstanding team.
- Benefit from competitive salary, comprehensive health insurance and benefits.
- Flexible working environment and casual work attire.
