Rado is a globally recognized brand, famous for innovative design and its use of revolutionary materials to create some of the world’s most beautiful and durable watches. Ever since its beginnings in Lengnau, Switzerland, Rado has been a pioneer, with the brand philosophy “if we can imagine it, we can make it” still holding true today.
Reporting to the Boutique Manager, the Boutique Consultant is responsible for performing sales activities and other related activities such as after-sales service and store maintenance.
In this role, you will:
- Work closely with the Team in achieving the set sales target.
- Perform sales activities, attend to walk-in customers and assist the customer in selecting and explaining the products for good shopping experience.
- Follow up sales call with potential customers.
- Introduce new products and upsell products to customers.
- Attend to walk-in customers on any watch repair/related enquiries.
- Follow up with customers on their new watch purchase.
- Follow up with customers on their watch repair service.
- Store & showcase maintenance.
- Observe & follow guidelines on stock/cash control & documentation :
- Stock and cash count on daily basis;
- Receive stocks, enter accordingly in the system within stipulated timeline;
- Inform in-charge of any stock discrepancy/damage stocks;
- Stock replenishment.
- Stock display in accordance to Brand guidelines.
- Follow up on any changes in store display within the timeline.
- Maintenance & upkeep to ensure cleanliness & tidiness of sales floor and storage area.
- Any other relevant tasks as & when required.
What you'll need ?
- Fresh with no retail experience will be considered for Boutique consultant position.
- Position and Salary will commensurate with overall experience.
- Watches product knowledge. Experience from other Retail will be considered.
- Fluency in English with strong interpersonal skills will be required to succeed in this role.
- Sales oriented, good team player as well as displaying good customer service.
