CONTRACT JOBS!
3 YEAR CONTRACT
Business Analyst
SINGAPOREANS/ PRs ONLY
($3,000 to $7,000)
LOCATION
Buona Vista
JOB DESCRIPTION
• Design and implement policy and process improvements; and surface opportunities for product development and enhancement to deliver organization’s operational outcomes effectively
• Conduct thorough analysis and evaluation of existing policies, processes, systems and data relating to organization’s business operations to identify areas for improvement and optimisation
• Develop a deep understanding of organization’s operational workflows and procedures and maintain up-to-date documentation of policies and processes
• Partner organization’s business units, corporate departments and key stakeholders to elicit and define business needs through user-centric methodologies and develop the appropriate business cases
• Gather, document and translate business needs into functional and technical requirements to inform product design and development; and work closely with product team(s) to deliver product(s)
• Identify interdependencies across projects/initiatives and strategise how these can be managed and coordinated, in collaboration with the relevant organization teams
• Support business transition and help drive change through actively engaging key stakeholders and end users
• Own and maintain overview of organization’s ‘business operations health’ and support operational decision-making through business analytics by:
- Establishing standards and metrics to measure impact, progress and performance of operational initiatives
- Tracking, analysing and interpreting complex datasets to surface insights that inform business units (e.g. programme planning and delivery, budget and cost estimations, potential issues, risks and benefits)
• Provide regular updates and reporting to management, highlighting key findings, recommendations and progress towards organization’s operational goals
• Keep abreast with industry trends, best practices and emerging technologies related to business operations and process improvement
WORKING HOURS
- 5 days’ work week
- Mon to Thurs: 8.30am to 6pm
- Fri: 8.30am to 5.30pm
JOB REQUIREMENTS
• Proven experience as a Service Design and/or Process Improvement Specialist or in a similar role, preferably in a business operations or process improvement capacity
• Good understanding of user-centric principles and/or service design
• Excellent problem-solving skills and the ability to think critically to propose innovative solutions
• Adept communicator (both written and verbal) with the ability to effectively convey complex information to stakeholders across all levels
• Enjoys both working independently and collaboratively in a fast-paced, dynamic environment
• Strong analytical skills
Interested applicants, please email detailed to
SERVICE CONNECTIONS HR CONSULTANCY PTE LTD
Email resume to - [email protected]
Call for more details please call at 6333 0052
Mondays to Fridays
9.00am - 5.00pm
111 North Bridge Road #07-30 Peninsula Plaza Singapore 179098
License no: 09C4937 / R11022931
