A trusted partner at nearly three million customer locations, Ecolab (ECL) is the global leader in water, hygiene and infection prevention solutions and services that protect people and vital resources. With annual sales of $13 billion and 45,000 associates, Ecolab delivers comprehensive solutions, data-driven insights and personalized service to advance food safety, maintain clean and safe environments, optimize water and energy use, and improve operational efficiencies and sustainability for customers in the food, healthcare, hospitality and industrial markets in more than 170 countries around the world. www.ecolab.com
Job Responsibilities:
- Process customer orders/enquiries daily by email, fax, or phone call.
- Close follow up with business units on fixed / ad-hoc billing; generating monthly report and posting of invoices.
- Coordinate and correspond to customer/sales on the sales order status.
- Coordinate with internal department to ensure smooth deliveries and resolve arising issues in a timely manner.
- Handle export shipments for intercompany and direct overseas customers.
- Prepare the shipping document for local and export shipment.
- Support in investigations of internal / external complains to identify root cause and provide solutions.
- Ensure hazardous substance license from local customers are valid and adhere to the regulation set by NEA and SPF.
- Ad-hoc duties assigned by manager.
Requirements:
- At least a Diploma in any discipline with 3 years of relevant experience.
- Logistics knowledge and understanding import/export preferred.
- Handling chemicals documentations and deliveries.
- Able to work in a fast pace environment.
- High level of problem-solving skills; Organized, Quality / Meticulous.
- Team player with strong interpersonal and multi-tasking skills that can complete tasks with proper time management.
- Proficient in SAP.
