Donor Management Executive

To coordinate stem cell donations from unrelated donors and ensure donor safety in the entire donation process.

Responsibilities:

• Manage the coordination of pre-testing for bone marrow and peripheral blood stem cell donations, including but not limited to, scheduling blood tests, packing blood kits and liaising with international stem cell registries
• Educate, counsel and consent donors on the bone marrow or peripheral blood stem cell donation process
• Collaborate with Search and Transplantation Team, international stem cell registries, collection centres, local laboratories, courier and government ministries to facilitate the donor stem cell collection and transport.
• Maintain proper documentation and records of the donor stem cell collection process.
• Update and ensure compliance to all policies, procedures and standards requirement set by BMDP and regulatory bodies such as the World Marrow Donor Association (WMDA) and PDPC.
• Assist ad hoc activities including quality assurance and service improvement projects and any other duties as requested by the Head of Donor Management.
• Demonstrate BMDP’s Core Values and Core Competencies.

Qualifications

1. For Diploma holders, at least 2 years’ experience
2. For Degree holders, fresh graduates may apply
3. Experience in hospital / healthcare / social service related setting preferred
4. Analytical and Problem Solving Skills
5. Written and Oral Communication Skills
6. People Skills - Ability to effectively communicate, understand, empathise
7. Client Relations Management
8. Knowledge of Human Leukocyte Antigen (HLA) preferred but not necessary
9. Proficient in Microsoft Office