- Committed to doing everything possible to prevent injuries and to maintain a safe and healthy environment
- To support the OSH program and make safety and health a part of their daily routine and to ensure that they are following safe work methods and relevant regulations
- Monitoring vessel movment with agent and via Portnet system
- Monitor call, email, traffic volume & allocate resources based on situation / requirement
- Liaise closely with customer, plant operator on order status and loading schedule
- Planning and deployment of task to driver and ensuring the given KPI met and to control and maintain smooth operation throughout job supply till completion
- Priotize urgent request and ensure deliveries are made on time
- Prepare and check all shipping documents processing via Portnet & Jurong Port online to ensure that they are complete and comply with customers requirement to ensure deliveries are fulfilled
- Check and verify driver's and supply team trip form with deployment after job completion
- Attend to customers' enquires relating to document, e.g. delivery receipts / proof of delivery within lead time given
- Ensure all drivers are aware of specific customer requirements and monitoring them through GPS tracking system to keep track of the progress that drivers make along the assigned routes
- Handles customer feedbacks, other administrative issues and perform any other duties as required by Transportation Manager
- Incident / investigation report submission when there is a requirement
- Able to handle huge fleet of Prime Movers, and drivers and will be responsible for vehicle maintenance and repair status
- To standby / handle 24/7 duty phone (rotation) during operatons
Qualifications & Requirements
- GCE O Level or Diploma holder in Logistics / Supply Chain Management
- At least 3 years relevant experience in 3rd party logistics, preferably in Traffic Planning & Work force Planning & Allocations
- Good communication skills (both verbally & written) & excellent organizational abilities
- Capable to work independently and complete daily work following timeline and given deadline with minimum supervision
- Able to work under pressure during peak periods & willing to take responsibility and accountability of their role
- Capable of identifying and suggesting improvements
- Willing to work on 24/7 duty phone (rotating) stand by to answer clients/agents query on supply status
- Is a team player as we work very closely with team members
- Excellent Microsoft Office skills: Word, Excel & PowerPoint
