The IT Support Officer will be responsible for ensuring the effective management and maintenance of all data systems within the organization. This role involves troubleshooting and resolving data-related issues, backing up and restoring data, and monitoring data integrity and security. The ideal candidate will possess strong analytical and problem-solving skills, excellent communication abilities, and a solid understanding of data management principles and best practices.
Career exposure into government organization!
6 months contract extendable with good performance!
Good start for your career advancement!
Monday - Friday, Central Location
You will be part of the project team for the Data statistic department.
Salary up to $4,000
Job Description
- Assist project manager in IT support functions
- Perform UAT and Production user testing as and when required after system patching/maintenance.
- Monitoring project schedule and objectives to ensure timely achievement of deliverables.
- Development and deployment of survey related IT projects
- Analyze call transcripts using text analysis methods such as rule-based matching and sentiment analysis in Python.
- Create and maintain Tableau dashboards based on insights derived from call content to inform internal stakeholders and
- Improve customer service quality form internal stakeholders and improve customer service quality.
Job Requirement
- Degree in IT/Business, preferably has some knowledge of Project Coordination, Python, Tableau
- Experience in User Acceptance Testing
- Team player
- Excellent written and verbal communication skills
- Able to communicate ideas and solutions effectively in meetings/presentations
Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.
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