Nera Telecommunications Ltd (Nera) is a global system integrator that customizes end to end solutions for customers. With 40 years of successes as a technology solution provider and headquartered in Singapore with businesses over 16 countries. Our goal is to deliver the best, value added IT solutions to all our customers. We are committed to giving our customers quality products and top tier services. We are available at www.nera.net.
We are looking for the following position: Network Engineer.
Job Responsibility:
- Provide technical support services remotely or onsite as per service level agreement including
- Break-fix.
- Emergency support.
- Software upgrades.
- 24 x 7 rotational on-call standby duty.
- Trouble tickets follow up till a satisfactory solution is concluded. To liaise with appropriate cross-team members and vendors when required.
- Derive processes and SOPs for implementation such as Method of Procedures (MOP).
- Perform technical professional services for projects including high/low level design documents (HLD/LLD), design validation test (DVT), implementation, commissioning, acceptance test, migration and system documentation.
- Develop test cases and conduct hardware & software regression tests on new software/hardware prior to deployment or proof of concept of solutions.
- Perform configuration change for network enhancement and validation of new service/feature.
- Perform periodic preventive maintenance on customers’ networks.
- Prepare reports and documentations outlining findings and solutions when required.
- Continually research new technologies and educational opportunities.
Requirements:
- Tertiary education in Computer Networks, Information Technology or Cybersecurity.
- Possess an analytical mind with strong problem-solving skills and the ability to work independently and cope with pressure.
- Able to work flexi hours (even after office hours when required).
- Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources.
- Possess Technical Certifications in any of the following domains will be an added advantage. (Data Center / Routing & Switching / Security / Service Provider / Wireless)
- Preferably with knowledge and hands on experience in any of the following areas:
1. LAN & WAN technologies such as VLANs, STP/RSTP, OSPF, ISIS, BGP4, MPLS-TE, MPLS-VPN, QoS, multicast, 802.1x, IPv6. OSI and TCP/IP.
2. WIFI technologies such as 802.11a/b/g/n/ac and wireless security. Experience with heat map coverage mapping will be an added advantage.
3. Network security such as firewalls, UTM, SSLVPN, endpoint security, DDoS protection system.
4. DNS, DHCP and IPAM (DDI) solutions.
5. Next Generation Network Packet Broker(NPB) solutions.
6. Linux/Unix system configuration, administration, shell scripting and programming languages such as Java or Python.
7. Network automation tools such as Ansible, Chef or Puppet.
