Job Summary
The Senior Manager - Warehouse and Cold Chain Management is responsible for the overall management and strategy of the Warehouse, including Transportation and Order Processing function. He/She drives strategic initiatives, large-scale implementation projects and interventions, and sets the direction of the warehouse’s business continuity and planning.
He/She is a strategic advocate, sensitive to customers’ needs, and is pro-active to deliver results and persuasive to obtain buy-in among internal and external stakeholders. Being resourceful and systematic, he/she exercises active management of business resources, manpower, internal assets and external partners to drive profitability of the business.
Job Responsibilities
Business Administration Operations
- Drive and expand recurring revenue streams within the framework of the organisation’s vision and overall objectives
- Front development, communication and implementation of effective growth strategies and processes
- Drive development of business continuity and succession management for mission critical roles that have financial impact to the organisation
- Foster a value-based culture and a culture of accountability in the organisation
- Drive the organisation's governance, compliance issues and reporting
- Drive organisation’s compliance to data governance and protection
- Lead high-performing teams, attract and retain talent, provide mentorship and guidance to management
- Drive development of resource and cost management optimisation plans based on the market practice and business environment
- Drive operational policies, standards and procedures
- Drive risk mitigation plans
Business Process/Continuous Improvement
- Provide overall and strategic leadership, develop long-term planning and lead to realise the organisation's growth agenda
- Drive improvements to the organisation's operations through feedback and identification of issues
- Drive business process improvement solutions to determine effectiveness
Safety and Health
- Set organisational Workplace Safety & Health (WSH) strategy to manage compliance rates
- Drive safety and health risk assessment
- Drive behavioural change at organisational level to address non-conformance of WSH standards
- Drive WSH solutioning discussions around suggestions to improve existing processes
Technology Application
- Drive organisational transformation projects and programmes development
Sales and Customer Service
- Cultivate strong relationships with public and private sector stakeholders
- Drive business plans to grow the markets of vertical sectors
- Drive business plans to grow the business
- Engage in targeted conversations that steer customers to solutions that address their needs
- Drive intervention strategies to mitigate gaps in delivery of logistics services
Job Requirements
- Knowledge of SAP/Warehouse Management System (WMS)
- Proficiency in Microsoft Office/Power Platform Applications
Professional Qualifications & Relevant Experience
- Diploma/Degree in any logistics-related field
- Minimum 10 years of relevant working experience
