Summary
The Client Solutions Manager is responsible for lead generation, developing single, multi-services and IFM solutions. Efficient bid project management and co-ordination of bid resource, competitive pricing and proactive client retention are important parts of the role.
Responsibilities:
- Deliver commercial objectives aligned with the Head of Client Solutions and country goals.
- Deliver individual sales targets and margin requirements.
- Implement the ‘go to market strategy’ for target clients.
- Develop compelling value propositions including pricing strategies.
- Manage the Sales Pipeline and associated CRM activities.
- Manage the end-to-end bid process including attending site briefings, preparation of tender and quotation for new projects, managing client enquiries and tender clarifications.
- Commercial and financial reporting.
Requirements:
- At least 8 years of experience in B2B Sales/Business Development experience in Cleaning Services and Facilities Management.
- Proven track record of winning high value bids and submission of RFP.
- Able to proactively create lead generation and qualify leads across various industries.
- Excellent client engagement and project management skill.
- Ability to create compelling value propositions.
- Ability to understand commercial models and pro-actively mitigate commercial risks.
- Ability to multi-task, work well in a fast-paced environment and meet deadlines.
- Strong verbal communication and content writing skills.
- Good critical analysis, verbal reasoning and negotiating skills.
