Main Tasks
- Handle customer enquiries and complaints promptly and in a professional manner.
- Liaise and coordinate with Operation department to expedite smooth and on time delivery.
- Provide solutions for non-complex problems and only escalating complex problems to superior.
- Ensure accuracy in quotation preparation, order processing and proper documentation flow to meet quotations deadline.
- Maintain proper filing system for easy retrieval.
Generic Job Requirements
- Diploma in Business or Engineering. Bachelor Degree preferred.
- Experience in similar or related industry will be an advantage.
- Computer literacy, strong excel file is required (as we are doing mainly in workfile)
- Carries out administrative duties with attention to detail, professional in communication and negotiation skills, pro-active, commercial, confident, problem solving and result oriented
- Team Player with flexible working approach, open-minded thinking and entrepreneur mindset
- Able to work with multinational (International) customers/ suppliers etc
- Experienced Sales coordinator in piping materials (min 3 years)
