Responsibilities
As a member of the Solution Engineering team you will have a major impact in leading and influencing the sales cycle and by delivering thought leadership to companies to transform their Experience Management programs.
Qualtrics is looking for an experienced team member who works alongside their colleagues, participates in building our team culture and supports their aligned sales team to create solutions for prospects and customers.
To accomplish this, the Senior Solution Engineer must have a strong desire to set the vision translating business objectives into enticing and actionable recommendations. The Solution Engineer will act as a trusted advisor to our customers while aiding the customer’s transformational journey.
- Provide exemplary pre-sales technical expertise through technical and product presentations, demonstrations, pilot implementations, and ongoing sales consultation
- Drive the adoption of Qualtrics solutions within strategic accounts, expanding usage across departments within the enterprise. Translate product/technical features into value drivers.
- Develop and maintain Technical materials, and deliver enablement to improve product knowledge and demonstration abilities to enterprise account executives.
- Build working knowledge of competing products and how to technically sell against them
- Work collaboratively with Product Management, Marketing and Engineering during the development, launch and continuing refinement of existing and new Qualtrics products.
- Respond to initial product requests and frame product issues for discussion and resolution with Product and Engineering teams
- Communicate effectively with engineers and other key personnel. Describe problems succinctly to enable issue management
- Become an authority and thought leader in Experience Management and other Qualtrics offerings
- Develop/maintain technical and business knowledge of industry directions and trends
Qualifications
- At least 4+ years of prior Sales/Systems Engineering, Pre-Sales or Solution Architect experience with software in a SaaS/Cloud environment, selling to C/VP level buyers
- Experience working collaboratively with product management, product marketing, partners, and professional services
- Ability to explain and resolve common technical aspects of SaaS software, including security, protocols, APIs, SLAs, email/communication specifications, etc.
- Ability to see and present 'the big picture', architect solutions to solve customer problems, and business challenges
- Territory management skills, including pipeline building and working with Sales counterpart to guide execution excellence
- You are prepared to learn new technologies and are able to pivot to other system related tasks if and when needed. We wear lots of hats here at Qualtrics!
- Bachelor's degree
- Full professional proficiency in English both verbal and written
- Travel across South East Asia, as necessary
What You Should Know About This Team
Our team is a group of highly driven individuals that are intelligent, organised, and dedicated. We work together as a team to accomplish and surpass quarterly and annual objectives. We are a visionary team that works hard and enjoys the incredible trajectory that Qualtrics provides. Our overarching objective is to drive company revenue growth through client success.
Please apply online at: https://www.qualtrics.com/careers/us/en/job/5700902?gh_jid=5700902
