The incumbent will be part of the Local Worker Mediation team in the Tripartite Alliance for Dispute Management (TADM).
Job description:
A mediator is the case manager for employment disputes under his/her care. The mediator’s role is to assess and advise employers and employees on their rights, obligations and best practices in relation to employment and industrial relation matters, so that the mediator can guide them towards an amicable resolution. The mediator will also issue legal documents such as Settlement Agreements and Claims Referral Certificates to document the conclusion of the cases.
Job requirements:
- Knowledge in labour legislation is preferred.
- Prior experience in human resources, mediation, facilitation, grievance handling or related background is preferred.
- Able to communicate well and write concisely.
- Able to handle difficult customers and/or sensitive issues calmly, empathetically and professionally.
- Possess good analytical and problem-solving skills.
- Comfortable to manage mediation session(s) in person, as well as, over electronic platform(s).
The position offered will be commensurate with the candidate’s experience and suitability.
Only shortlisted candidates will be notified.
