- Act as an internal evangelist, thought-leader, and advisor on the Salesforce platform to drive and support the adoption of Salesforce within the Singapore IT organization
- Oversee and own the direction, development, implementation, and maintenance of Salesforce solutions
- Work with architects to align Salesforce solutions with target solution/information architecture
- Serve as Salesforce single point of contact to collaborate with local and regional teams to design cohesive project solutions and delivery strategies and ensure effective collaboration throughout all phases of development, testing, and deployment
- Participate in requirement gathering exercises/workshops to help elicit and define requirements. Provide insights on how Salesforce can help in fulfilling business needs
- Participate in the evaluation of business requirements, perform feasibility studies and estimation of effort
- Implement Salesforce products and solutions, utilizing web-based technologies and applying enterprise system integration using REST API, BULK API, Streaming API, etc. and security architectures
- Review implementation and deployment work to ensure top quality and adherence to best practices
- Ensure that Salesforce implementation/platform meets security and compliance requirements
- Design, develop, test, release, and maintain configuration tasks, APEX classes, and triggers, VisualForce Pages, Lightning Components for complex projects or enhancement requests
- Provide all levels of support for Salesforce administration of internal and customer-facing Salesforce environment, especially related to customized applications, user permissions, security settings, custom objects, and workflow
- Apply best practices and design patterns of best-of-breed applications developed on the Salesforce.com platform
- Provide guidance in all phases of Salesforce development life cycle
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