- Manage and oversee the entire restaurant operation
- Deliver superior guest services
- Ensuring guest satisfaction
- Plan and develop guest loyalty programs
- Plan new and update existing menus
- Plan and develop the overall restaurant marketing strategy
- Respond efficiently to customer questions and complaints
- Organize and supervise shifts
- Manage and lead staff
- Training and evaluate staff performance
- Estimate consumption, forecast requirements and maintain inventory
- Manage restaurant supplies
- Control costs and minimize waste
- Nurture a positive working environment
- Monitor operations and initiate corrective actions
- Implement innovative strategies to improve productivity & sales
x
