JOB SCOPE:
- Provide Technical and after sales support for equipment.
- Perform Services/repairs and maintenance for equipment.
- Perform Installation of new equipment.
- Support Sales and Marketing activities.
RESPONSIBILITIES:
- Provide after-sales service for Endoscopy equipment in local hospitals.
- Install or oversee installation of equipment according to specifications.
- Provide basic user training for equipment installed and coordinate with customers and site preparation of Endoscopy equipment.
- Analyze malfunctions.
- Consult engineering supervisor to resolve problems.
- Propose and encourage customers in sign-ups of service contract.
- Perform Preventive Maintenance for Endoscopy equipment under Maintenance contract
- Prepare site for installation of new Endoscopy Medical equipment, coordinating with customers.
- Support Sales and Marketing team in promotion of accessories and stand-in cases for endoscopy procedures to better understand the use and customer’s feedback.
