- Support in the effective execution of corporate/special projects.
- Perform phlebotomy service onsite and build a strong phlebotomy team (in-house & locums)
- Establish a smooth workflow to manage specimen reception
- Displays a high level of professionalism and quality standards at all times.
- Manage clients relations as well as service issues arising from assigned projects
- Maintain consistent service and productivity in an demanding work environment
- Handle escalated complaints cases to ensure satisfactory service recovery and corrective action is taken
- Maintain a safe and clean working environment by adhering to safety procedures and regulations.
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