POSITION OBJECTIVES
To support the Centre Manager and Management Office with Administrative duties.
DUTIES & RESPONSIBILITIES
- To maintain a record of incoming / outgoing mails and e-mail.
- To maintain Key Register at Management Office and FCC and record movement of keys.
- To set-up and maintain filing system in Management Office.
- To maintain and update the records of fixed assets and drawing schedules.
- To maintain an updated list of contact information of tenants, fire wardens, vendors, clients, and staff of Management Office etc.
- To administer request for registration/ deregistration of security access card, maintain and update the Security Card Access Register and operate the Security Access Control System.
- To administer request for season parking, maintain and update the Season Car Parking Register and operate the carpark management system.
- Manage carpark collection and liaise with finance team.
- To provide administrative support to Management Team such as calls, typing, filing, updating portal, App, organizing meetings and events, input relevant data needed for the production of reports etc.
- To keep track and maintain inventories necessary for the smooth functioning of the management office such as stamps, stationery, refreshments.
- To maintain the IT system in management office.
- To maintain, update and generate report from the OMS Online Portal including but not limited to input Customer’s Requests and Purchase Orders, and follow through on the necessary actions required.
- To maintain duty roster and leave records of site staff.
- To administer bookings of facilities such as meeting pods, EOT, etc.
- To participate and ensure that our services and activities are in compliance with the OMS procedure and standards.
Performance Indicators:
- Successful completion of scheduled activities.
- Achieve KPIs.
- Achieve target deliverables for business plans, monthly reports and budgets.
- Ensure that a high level of professionalism and customer service are always maintained.
- Ability to work under pressure and meet set timelines.
- Client and tenant’s customer satisfaction.
- Meet standards and audit requirements.
Knowledge/Experience:
- Tertiary qualification at least 5 years of experience.
- Relevant experience in working in property management industry.
- Independent with integrity, innovative, proactive, and resourceful.
- Good organization, problem solving and communication (verbal and written) skills.
- Ability to work under pressure.
- Good interpersonal skills with team player qualities to manage both internal and external stakeholders.
Attributes/Behaviours:
- Pro-active and achievement orientated.
- Flexible.
- Team player.
- Practical approach with a “can do” attitude.
