At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.
Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.
We are looking for a Senior/Manager, Sales – Leisure & Luxury (Singapore) to join our team!
As a Senior/Manager, Sales – Leisure & Luxury (Singapore) we rely on you to:
- Responsible for multi-property implementation of sales activities to maximize business opportunities and revenues in their specific area of responsibility, in order to achieve and to exceed the segment goals for the Singapore hotels.
- Responsible for implementing all sales activities to maximize business opportunities and revenues in their specific area of responsibility, in order to achieve and to exceed the segment goals for the Singapore hotels
- Develops strategies to secure and/or maintain preferred hotel status for global accounts and optimizes revenue contribution from these managed accounts for all Singapore hotels.
- Solicits and drives all negotiated–transient and group leads to achieve the set segment sales goals and targets for the Singapore hotels.
- Implements all sales action plans related to respective market(s) and account portfolio.
- Participates in development of the Area Sales Plan, budget and market audits, and implements corresponding sales action plans with the Leisure & Luxury sales team.
- Supports the development and maintenance of the client database and all other sales systems. Establishes and maintains up-to-date client profiles in all relevant systems.
Requirements
- Effectively bilingual in English and Simplified Chinese to liaise with associates/clients from China Market
- 3-5 years of relevant working experience, preferably in Hotel industry.
- Able to maintains the highest standards of professionalism, ethics and attitude towards all hotel guests, clients, colleagues and employees.
- Strong leadership, communication, and interpersonal skills to effectively manage a sales team and build client relationships.
- Excellent negotiation, presentation, and influencing abilities to secure new business opportunities.
