Join Our Growing Team! As Skylink Group Holdings continues to expand, we're looking for passionate and talented individuals to join our journey. Our success has opened up exciting new roles across various departments, offering a wealth of opportunities for professional growth. At Skylink Group Holdings, you'll not only be a part of our success story but also a culture that values innovation, teamwork, and work-life balance. We offer a dynamic working environment, competitive benefits, and a chance to work with some of the brightest minds in the industry. Be a part of Skylink Group Holdings where your journey to excellence begins.
The Job
- Direct contact point between workshop, customer and supplier
- Coordination between workshop and other department (i.e., Ops dept, Rental dept)
- Support the workshop day-to-day operation
- Ensuring workshop operation follow the company SOP closely
- In charge of Accident claim processes
- Handle customer request and issue work order
- Handle customer feedback and coordination work
- In charge of appointment booking and scheduling of job
- Handling of incoming call and outgoing call, including email
- Carry out data entry, document filing and organization
- Managing inventory including keeping track and ordering of spare parts
- Liaising with customers, vendors, suppliers & partners
- Issuing quotation, invoice, cheque
- Collecting payment from customer
- Updating of Customer Relationship Management (CRM) System/ Enterprise Resource Planner (ERP) record
Requirements
- Bilingual (Mandarin and English)
- With prior experience in vehicle servicing workshop and with experience in dealing with accident claim business will be an advantage
- Able to handle multiple tasks efficiently in a fast pace environment
- Team player and positive working attitude
