Join Our Growing Team!
As Skylink Group Holdings continues to expand, we're looking for passionate and talented individuals to join our journey. Our success has opened up exciting new roles across various departments, offering a wealth of opportunities for professional growth. At Skylink Group Holdings, you'll not only be a part of our success story but also a culture that values innovation, teamwork, and work-life balance. We offer a dynamic working environment, competitive benefits, and a chance to work with some of the brightest minds in the industry. Be a part of Skylink Group Holdings where your journey to excellence begins.
The Job
Operations (Main role)
- In charge of all New / Used vehicles and Leasing fleet for the company
- In charge of the vehicle movement and parking
- In charge of arranging the vehicle for repair, regular servicing, and inspection, including scheduling, arranging of manpower, dealing with external contractor/vendors and etc.
- In charge and ensure that the vehicles are in good ready condition to be delivered anytime
- In charge and ensure that vehicle has cleared the pre-delivery inspection (PDI) before delivering to the customer
- In charge of getting the reinstatement quote for leasing customer returning the vehicle, including able to quote independently
- In charge of the company phone and be the main contact point for leasing customers (including weekends)
- Dealing with vehicle breakdown involving our leasing fleet including over-the-phone advice to the driver, arranging for towing, onsite support, etc.
- Dealing with accidents involving our leasing fleet including over-the-phone advice to the driver, arranging driver down to do accident report, collecting accident excess from the customer, etc.
Sales Support
- Assist and attend to sales enquiry dealing with all range and multi brand of commercial vehicles which include diesel & petrol engine as well as electric commercial vehicles in regard to sales and/or rental activities
- Identify/Build/Expand new clients base to achieve sales opportunities
- Attend to sales inquiries
- Resolve customer complaints/issues
- Maintain a proactive relationship with existing/new customers
- Develop relationships for both new and existing customers
Requirements
- Diploma or equivalent
- Min. 2 years experience in handling operation and customer service coordination
- Experience in the automotive working environment will be advantages
- Strong computer skill, including Microsoft Word, Excel and Power Point-MANDATORY
- Strong organizational, analytical, and interpersonal skills
- Able to converse in Mandarin with customer
- Manage multiple task efficiently in a fast moving environment
BENEFITS
* Birthday Perks
* Medical & Dental claimable + Insurance Coverage
* Team Bonding & Activities
* Easy access working location
* Career Progression
