Key responsibilities:
- Organize internal & external rescources and provide services China department level internal services to all services operation team members from A to Z.
- Be the specialist of data analysis and static with purpose of better supporting manager on department level service excellence and business performance improvement.
- Be the contact window to corss-functions and take the operation role on behalf of services operation support team.
Key tasks:
- Continues improving the department level internal services efficiency and effectiveness.
- Supplier management
- Cost control
- Internal customer satisfaction
- If any other improvement area
- Coating Advisors monthly working days statistic and analysis.
- Question services operation team on unnormal bill-able hours and attendance days, which conflict with the internal policies.
- Proactively work with related stakeholders to close all the unnormal bill-able hours cases in FSM and ESS and take actions to supervise CA minimize the same cases in the future.
- FSM bulliable hours invoicing operation.
- CA’s monthly allowance calculation and check.
- Co-work with cross functions on some internal processes, including procurement, GBS, QHSE, and P&C, etc.
- Complete other tasks assigned by the supervisor.
Required education, experience and job-related skills:
- Bachalor's Degree with relevant expeirence of min. 3 years.
- Good English listening, speaking, reading and writing skills, able to deal with English business information and mail preferred.
- Familiar with enterprise operation management, administration, business management and other related professional priority.
- Proficient in the use of various office software, proficient in the use of Power BI is preferred.
Sounds like a match?
Welcome to apply! Click the ‘Apply for position’ button in the top-right corner and submit your application letter with a CV in English via our recruitment system.
More about Hempel
At Hempel, you'll join a team of passionate and motivated individuals and become part of a global family with over almost 7,000 colleagues around the world. We know that diversity brings strength to the workplace, and we're dedicated to making sure everyone feels valued and supported which shows in our collaborative work environment.
With offices and production sites in 80+ countries, you'll get plenty of chances for international exposure and career advancement. Whether you're just starting out or ready to take your career to the next level, Hempel has something to offer. Get ready to be inspired by a company that truly cares about its employees and their professional growth. Come be a part of Hempel's mission to shape a brighter future with sustainable coating solutions and unleash your full potential!
At Hempel, we are working together to shape a brighter future with sustainable coating solutions. We believe this is only possible with dedicated employees with diverse perspectives and backgrounds.
Hempel is committed to creating an inclusive work environment and culture that embraces the diversity of our employees and the customers we serve, providing equal opportunity for all.
