Major Duties and Responsibilities:
· Level 1 support, maintenance and resolution of hardware and software issues related to end-user laptops, servers, printers , copiers, projectors and other network issues within the campus..
· Maintain and review IT documentation, covering infrastructure, inventory, service subscriptions and contracts.
· Provide input for annual IT requirements planning and budgeting.
· Analyse, and evaluate system and users’ requirements and make recommendations for IT upgrades.
· Proactively identify acquisition opportunities of new innovation initiatives in line with the strategic objectives of the school.
· Undertake any other IT related assignment that may be given by the manager and/or his/her designate.
Requirements
· Diploma in Information Technology
· 1-2 years related experience
· Experience IT Executives can be considered for Senior position.
· Good understanding of Google Workspace ecosystem and Microsoft Office, HR and Financial Solutions & Antivirus software
· Familiarity with Server administration and switches configuration.
· Basic understanding of cyber-security
· Ability to diagnose and troubleshoot basic technical issues.
· Ability to support PCs/Printers/Projectors/IT Peripherals Setup and Maintenance.
· Good interpersonal skills and a team player.
· Strong communication skills with all team members.
· Attention to detail and focus.
