x
Get our mobile app
Fast & easy access to Jobstore
Use App
Congratulations!
You just received a job recommendation!
check it out now
Browse Jobs
Companies
Campus Hiring
Download App
Jobs in Singapore   »   Jobs in Singapore   »   Assistant Front Office Manager
 banner picture 1  banner picture 2  banner picture 3

Assistant Front Office Manager

Ssg Hotels Pte. Ltd.

Ssg Hotels Pte. Ltd. company logo

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).


Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars


Job Description & Responsibilities:

  • Processing guest check-ins and room assignments following hotel’s rate structures, discounts, sell/upsell strategies and accommodate to special requests whenever possible
  • To provide assistance when required for luggage’s, safety box, additional guest room keys, transportation etc.
  • Collect payment in compliance with cash handling, credit card processing and accounting policies and procedures
  • Answer enquiries about hotel services, in house events, directions, attractions etc
  • Pre-register, block reservations and as appropriate, take same day and future reservations as well as to follow P&P for room cancellations
  • Perform night audits during midnight shift and prepare necessary reports
  • Handle any loyalty membership “Bonvoy” related enquiries, including adequate management of “Preferred”, “Gold” and “Platinum” members
  • To always be on time and at work when scheduled, in proper grooming and uniform
  • To always remain professional with positive attitude and actions when communicating with guest and associates
  • Managing the Front Office Team with Front Office Manager inclusive of rostering/appraisals/discplinary action.
  • Any other duties / task as requested by management

Other Requirements

  • Candidate must possess at least Professional Certificate/NITEC in any field
  • Required language(s): English, preferable one other spoken language
  • At least 2 year(s) of working experience in a related field
  • Required skills(s): Opera, Marriott, Hotel, Diligent, trustworthy, articulate
  • Preferably Junior Executive specialized in Hotel Management/ Tourism Services or equivalent
✱   This job post has expired   ✱

Sharing is Caring

Know others who would be interested in this job?