· Handle sales activities/quotations for assigned account.
· Handle and grow existing customers/ new development customers (Machining and Contract Manufacturing) with strategic growth of 15%-20%.
· Manage customer account status & credit control for assigned account.
· Achieve assigned sales target and consistently follow up for purchase order after quotation is submitted to customer.
· Work with cross functional departments for customer request /new RFQ as per SOP0038.
· Review order fulfilment as per SOP0039 and back-up support for sales coordinator in order fulfilment that enable smooth daily operations.
· Maintain & service customers satisfaction as per SOP0040.
· Review consolidation of pricing & forecasting and work with customers in fulfilling the forecast.
· Participate in weekly / bi-weekly / monthly sales call with customers with the aim to ensure business needs are on schedule and to arrest any potential / new issues by customers relating to sales and revenue.
· Understand and work with multi-level bill of materials (BOM).
· Collaborating with the design, production, supply chain, engineering or R & D departments of the company to determine how products and services could be made or modified to suit the needs of the customer.
· Selling on technologically and scientifically company core capabilities to covert to product sales.
· Maintain and ensure Sales and Marketing annual operating budget did not exceed per HOD prevailing directive.
· Managing close relationship with various departments taking deliverables as top priority.
Any other ad-hoc duties as assigned by supervisor.
Minimum Diploma in Mechanical/Manufacturing Engineering or its equivalent.
Minimum 1 year of relevant working experience.
1. Technical and Technological Skills
· Knowledge in Navision system platform.
· Strong oral and written communication skills.
· Basic MS Office proficiency.
· Provide quality customer service that meets customer needs and expectations.
· Able to accomplish sales-related reports and presentations.
2. Personal Qualities (Soft Skills):
· Customer-focused and results-driven.
· Able to work in different time zone for customers weekly conference calls.
· Able to work independently or with the team.
· Good communication and interpersonal skills in building and maintaining both internal and external relationships.
· Open to explore and decipher new things for professional growth.
