Responsibilities :
- Handling technical support cases on-site or through phone, Whatsapp and email
- Responsible for carrying out on-site installation and commissioning, troubleshooting, repair and maintenance.
- Escalation and liaising with Vendors on reported technical-related cases.
- Conduct training or demonstrations to clients or users.
- Internal product repair and training
Qualification :
- Min Diploma in Electrical/Electronic Engineering or IT related.
- 2 years relevant experience
- Good presentation and written communication skills
- Customer service oriented, positive attitude
