Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Driven by our Purpose, we are committed to building a more sustainable future to make the world better for everyone. With more than 16,000 employees in more than 50 countries, we combine our global reach with local presence. We support more than 10,000 customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally.
Join a company where the people challenge themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services. You will be part of a team known for its industry-leading talent, unparalleled portfolio, and unmatched commitment to customer success. Flowserve’s culture promotes recognition and rewards creativity, hard work, and commitment. We invite you to put your talents and career in motion at Flowserve.
Business Analyst Commercial Operations
*Role Summary:
The Business Analyst is responsible for supporting and managing a variety of customer facing analytics needs including, but not limited to, forecast projections, market level pricing, region / industry / product performance (and combinations therein), and various dashboard development as required by the Commercial organization. They will work collaboratively with a variety of functions notwithstanding the Sales and Commercial Operations teams to align these analytics with business strategies and objectives.
*Responsibilities & Requirements:
Responsible for Customer Data Analysis, Reporting, and presentation in the field, inclusive of technical and commercial data with inventory recommendations & solutions for end user customers.
Individual will lead APAC growth initiatives within the region, coordinating efforts between teams for growth and revenue results.
Individual will train ComOps associates on application of analytical tools, process(s), and systems to drive a larger community supporting sales with analysis, reports, trends, and recommendations.
The individual will need to be customer aligned and driven for results in a fast-paced environment, while ensuring effective communication and collaboration across varying functional/business platforms and relevant stakeholders.
Support the Commercial leadership with clear and insightful analysis applying advanced modeling and dashboard techniques through MS Power BI & other reporting technologies
Develop and continuously refine operation specific analytics based on relevant sales data.
What you need for this job:
Strong analytical and problem-solving skills with attention to detail
Bachelor's degree in Statistics, Business, Engineering, Computer Science, Economics, Finance, Information Technology, Mathematics, or related discipline.
Proficient knowledge of SQL databases, statistical software packages,, MS Power BI, SSIS cubes, and in addition to the standard Office Suite.
Minimum 3 years preferably in a reporting, process improvement or analytical role.
Excellent interpersonal, written/verbal communication, and leadership skills with the ability to quickly build credibility, influence and make recommendations to all levels
Organizational skills - ability to multi-task, prioritize, and execute on assigned deliverables
*Preferred Experience/Skills:
Are a natural at building positive relationships
Have strong analytical, research and problem-solving skills
Knowledge of global ERP systems (Oracle, SAP, etc.)
Are flexible and able to cope with process changes
