Core Skill Set:
- Production Support
- Service Delivery
- Batch Scheduling and Monitoring
Job Description:
- Bachelor's Degree in Information technology with 4-6 years’ work experience in banking environment, supporting SICS application systems.
- Technically competent in AS400 and excellent in RPG programming language.
- Must have domain knowledge in Credit Card Application.
- Knowledge for Visa and Master Card simulator will be an added advantage.
- Perform trend analysis and capacity management.
- Perform troubleshooting and case investigation due to EMS alerts or lodged by users with a good root cause analysis.
- Identify initiatives and recurringproblemsfor optimizing and enhancement.
- Perform bug fixes or apply hot fixes from Card vendor with proper test management cycle.
- Perform recovery upto the point of service restoration.
- Perform HA and DR exercise.
- Manage audit and regulatory requirements.
