Client
- Manage accounts and serve as client contact person
- Ensure timely delivery of deliverables and maintain account planners
- Work closely with Campaign Lead on the strategic planning and execution of digital campaigns including SEO, SEM and social media
- Monitor campaigns and identify ways of improvement
- Develop/Review campaign reports
- Undertake industry and marketing research and highlight industry news where relevant
- Prepare a wide range of digital content to support with client activities, including social media and web copy
Company
- Ensure that products and services are delivered on time and within budget
- Ensure that all Fifth Ring systems and processes are adhered to at all times
- Manage workload to ensure deliverables are delivered on time
- Provide the business development team with relative support as required
- Other duties as appropriate and as assigned
Colleagues
- Provide support and updates on activities in a timely manner to ensure the smooth running of client accounts
- Support colleagues in all Fifth Ring locations through proactive creativity, consultivity and visibility
- Other duties as appropriate and as assigned
Essential:
- Minimum 4 years of experience in a client servicing role within an agency, ideally in the digital marketing space
- Proficient in Google Ad Manager, Google Analytics, Google Tag Manager, Facebook Campaign Manager platforms
- Attention to detail
- Excellent knowledge of LinkedIn, Facebook, and Google
- Understanding of SEO and web traffic metrics, as well as campaign KPIs
- Experience doing audience and buyer persona research
- Basic understanding of performance metrics implementation and analysis
- Basic understanding of Adobe Photoshop and/or Adobe Illustrator
