Managing and overseeing shop operations, developing a routine for opening and closing, ensuring efficient functioning of the shop, managing the sales floor and providing maximum profitability
Implementing human resource duties including recruiting, hiring, training and firing, managing schedules, assigning responsibilities and setting sales quotas and performance management based on metrics
Administrating accounting functions, meeting monthly, quarterly and annual sales and financial targets, managing the budget and generating payroll by adhering to payroll policy
Controlling inventory to ensure sufficient stock, daily and weekly counts, rotated and changed by season, shop specials or sales
Enforcing exceptional customer service, setting criteria for staff, establishing security and safety measures, creating emergency and lock-down strategy and ensuring health and safety compliance
Managing loss prevention through security requirements and monitoring strategies, auditing paperwork and inventory levels and appropriately handling broken or damaged merchandise
