The Opportunity:
Our client has been actively engaged in the Luxury Retail sector for over 23 years now, operating in both retail and wholesale segments across Greater China, encompassing Hong Kong, Macau, Taipei, and key cities in Mainland China. Reporting to the Sales and Marketing Manager, we are looking for a Sales Operations Executive to join their wholesale business to support the team on daily wholesale operations coordination, the full spectrum of order processing and logistics arrangement, merchandising and retail operations activities.
- Permanent opportunity
- Work location: Central region
- Work hours: 9am - 6pm
- Salary: Up to $4,000/month + VB
The Job:
- Manage day-to-day operations of the wholesale division, emphasizing effective coordination internally and externally across sales, products, budgets, and procedures within the designated sales area. This focus aims to achieve objectives related to sales, stock management, quality control, brand image, and planned expansion.
- Manage the entire process of order processing, overseeing the creation and confirmation of orders by liaising with the Customer Service team and clients. Track delivery statuses, manage accounts payable, service rates, and training initiatives with meticulous attention to detail.
- Regularly consolidate clients' sales results, KPIs, and business reviews on a weekly and monthly basis. Offer support to management by conducting specific business and commercial analyses.
- Assist the team during buying sessions by managing appointment schedules, preparing for buys, consolidating orders, and conducting thorough buy analyses.
- Work collaboratively with the sales and finance departments to streamline payment processes.
- Conduct comprehensive checks on documentation provided by logistics providers, ensuring compliance with trade transaction requirements.
- Recommend Visual Merchandising props for customers in alignment with brand guidelines, collaborating closely with the sales team to ensure cohesive and brand-consistent displays.
- Collaborate effectively with both internal and external stakeholders on all operational and logistics-related activities.
- Provide support for store events activation and diligently follow up on results.
The Talent:
- Prior experience in the retail or wholesale division with a focus on either order processing, merchandising, visual merchandising, or sales support is an added advantage
- Strong interpersonal skills, meticulousness, and high independence to complete tasks within deadlines
- Proficient in Microsoft Office, particularly Excel and PowerPoint, to deliver advanced data analysis and presentation capabilities.
- Ability to communicate in Mandarin to liaise with native Chinese-speaking stakeholders located in Greater China
Next Steps:
- Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package, and apply directly to [email protected]. We'd love to hear from you!
- We regret that only shortlisted candidates will be notified.
