Job Responsibilities
· Lead team in People, Equipment and Product (PEP) and ensure the assigned outlet runs smoothly.
· Lead team in all station (service, kitchen, bar and cashiering) procedures to ensure exception experience for the customers.
· Lead team in all back-of-house preparation procedures to ensure high quality product is served.
· Lead team in all general housekeeping and cleaning procedures.
· Lead team in delivering Quality, Service and Cleanliness (QSC) standards of the assigned work stations.
· Lead team in marketing and promotion campaigns to maximise sales.
· Use resources to ensure optimum and efficient use of resources, including planning, allocating and scheduling of resources to tasks.
· Review, control and monitor the weekly staff schedule and overtime according to established company policy.
· Ensure all reporting relating to assigned store are completed promptly
· Performing any other duties as assigned by supervising manager and/or Management
Job Requirements
· Minimum 2 years of experience in F&B industry
· Minimum 1 year of experience managing staff
· Strong interpersonal and communication skills
· Independent and able to multi-task
· Possess problem solving, motivating and organization skills
· Strong passion for delivering quality service with a smile
· Able to do shift work, weekends and public holidays
