Job Description
Identifying technological and operational gaps in the monitoring, diagnostics, and management infrastructure and implementing solutions to meet requirements
Enhancing capabilities to analyze device syslog data to identify issues proactively or reactively
Deepening network telemetry analysis by enabling new real-time data from network devices
Broadening our packet and flow monitoring fabric and aggregating this data for new focused diagnostic and trouble-shooting capabilities
Identifying common, repeatable provisioning, troubleshooting and network recovery tasks, and building automation to manage these tasks
Developing self-service tools for application and infrastructure clients to gain better visibility of real-time network health and performance
Partnering with network, systems, and application teams to drive the build and delivery of next generation network tools and capabilities
Implementing software, systems, and solutions identified by the Network Tools team leads
Qualifications:
Minimum of 1 year of relevant work experience or a Bachelor's Degree
Solid understanding and ability to optimize the platforms and technology used in monitoring networks, including but not limited to SNMP, syslog, and probing
Experience implementing engineering solutions for network monitoring and alarming tools, leveraging vendors such as Netcool, Solarwinds, Netscout, Netbrain, and Thousandeyes
Understanding of LAN and WAN network technologies, routing and switching design
Understanding of technologies like LTM, GTM, CDN used to deliver online services
Understanding of security services like Firewall, DDoS mitigation, WAF, Botnet prevention.
Experience partnering with diverse technical teams and implementing solutions to deliver customer requirements
Experience implementing and operating fault management solutions to increase operational uptime
Proficiency with programming languages such as Python, Java, etc.
Excellent communicator and an excellent team player, capable of establishing trust and securing partnership with all levels of the organization
Proficiency in Linux, Windows, and other operating systems
Strong analytical skills with excellent problem solving ability
Good Knowledge on software development methodologies
Good Understanding of API frameworks like Rest and SOAP
Knowledge with CI/CD tools such as Jenkins, Artifactory and GIT
Knowledge of IT Systems management processes such as ITSM and ITIL
Understanding of DDI implementations (DNS, DHCP, IPAM).
