Job Description & Requirements
ShopGifts is one of the best corporate gifts suppliers in Singapore, offering a wide range of exciting products.
In ShopGifts, we help companies/individuals find the perfect gift effortlessly. Our clients are mostly B2B and we're able to share unique/popular gifts based on client's request/requirement. You can view more info on www.shopgifts.sg
For this role, we're looking for a driven Sales Support Executive, whom has the passion to serve and comfortable working in a fast-paced environment.
Please check our available positions:
Sales Support Executive
Job Description
- Reply sales inquiries & process orders. (there's no need to source for sales.)
- Build rapport and establish long-term relationships with customers on the accounts that were assigned.
- To handle telephone calls, emails, supports visitors,schedules meetings
- Provide product information and pricing to customers, and answer their questions and concerns.
- Understand customer needs and recommend appropriate products or services to meet their requirements.
- Close sales and follow up with customers to ensure satisfaction and resolve any issues.
- Achieve and exceed monthly sales targets.
- Collaborate with team members and other departments to ensure customer satisfaction and optimize sales performance.
- Coordinating with vendors and suppliers to ensure timely delivery of products.
- Continuously update knowledge of products, services, and industry trends to improve sales performance.
- Processing and fulfilling orders accurately and timely according to established policies and procedures.
- Follow up with client & suppliers on payments & invoices.
- Perform any ad-hoc duties when required
Job Requirements:
- Bilingual in English and Mandarin
- Proficient in both written and spoken English.
- Capable of effective communication with counterparts in Southeast Asia.
- Comfortable with client-facing activities such as in-person meetings, phone calls, and emails.
- Able to thrive in a lively and fun team setting.
- Able to work efficiently/independently and deliver quality results under pressure and in a fast-paced environment.
