- Minimum bachelor's Degree
- Minimum 5 years relevant working experience
- Have to work for peak hours and weekends, the public holiday also
- Supervise and motivate retail staff to ensure high levels of customer service and operational excellence
- Oversee recruitment, training, and development of store staff
- Monitor sales trends and develop strategies to maximize sales
- Develop and implement processes to improve operational efficiency
- Develop and implement marketing strategies to promote products and services
- Maintain inventory levels and ensure accurate record keeping
- Ensure store policies and procedures are being followed
- implement the right processes and practices across the organization.
- The specific duties of an Operations Manager include formulating strategy, improving performance, procuring material and resources and securing compliance.
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