For the Love of Laundry is Singapore's leading premium non-toxic laundry and dry cleaning provider. In 2023, we are voted #1 green and sustainable laundry & dry cleaning brand by over 25000 Expat Living readers!
We are looking for the right leader to fulfill a challenging but rewarding role. This role will be in the driving role to deliver the high level of standards and quality that our customers deserve!
Job Description
- Fully accountable for entire end-to-end factory operations from the moment the garments reach the factory to departure.
- Managing, mentoring, guiding and motivating an average of 20 laundry operators of diverse backgrounds.
- Set standards for all staff and manage their growth and development to achieve the optimal productivity.
- Work closely with suppliers and vendors to ensure all equipment are serviceable at all times.
- Overseeing the quality of all garments prior to final packing and ready for delivery.
- Work closely with customer service team to resolve customer and quality issues.
- Ensuring standards and procedures comply with company and safety requirements.
- Constantly review policies, SOPs and standards and recommend improvements to achieved desired business and quality outcome.
- Work closely with the General Manager to manage cost while not compromising on productivity and quality.
Requirements
- Fluency in English in both verbal and written communication
- Diploma or relevant qualification.
- Team player with positive attitude.
- Good communication skills.
- Attention to details.
- Possess a process-driven and systematic mindset.
- Customer-orientation.
Job location at Pioneer/Jurong West. 6 days work week (Mon to Sat).
Prior laundry experience will be an advantage but not necessary. We are looking for a hands-on leader on the ground with a process-driven mindset.
Training will be provided to impart relevant skills and knowledge.
