Join UCT and be part of the fastest-growing sector in the world! We indirectly touch every semiconductor chip that goes into every smartphone, smart car and device that uses artificial intelligence. This is a critical time for the semiconductor industry and for UCT - as technology evolves, we evolve with it. UCT is a diverse workplace where every talented employee is committed to continuous innovation, challenging the status quo and exceeding customer expectations. If you are a person with a relentless drive to succeed, a strong focus on quality with a passion for success – join us today!
UCT is looking for a talented Account Manager to join us in Singapore!
Execute sales strategy, initiate contact with existing and potential customers, identify needs and sell appropriate merchandise to meet those needs. Account managers liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs.
Essential Duties and Responsibilities:
- Accountable for all customers assigned. Customer functions include “hunting” and “farming”.
- To achieve and exceed planned AOP sales target.
- Market intelligence on competitor and customer loading plan (UT%).
- Good communication and presentation skill to represent and upkeep company image.
- Primary point of contact to customers for all communication and information exchange
- Provides timely quotation response to customer RFQ’s.
- Perform contract review for all incoming material for processing
- PO accuracy
- Part accuracy
- Due date accuracy compared to PO
- QC representative at customer specific meetings and conference calls.
- Monitor and track quarterly and annual revenue to plan.
- Identify and communicate any changes to part volume changes to production.
- Resolve any outstanding issues with orders prior to order shipment back to customer.
- Work with customers on identifying new business opportunities.
- Assist accounts payable with any invoice related issues.
- Work directly with engineering for special requests and manage SRF’s for R&E projects.
- Other duties may be assigned.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Educational/Certification Requirement:
- Degree / Diploma or equivalent experience in marketing, technical or related discipline. Technical experience is not a must as training will be provided.
- Minimum 2 years of experience in Account Management (related to handling customer accounts).
- If no experience can still be considered if have related experience in managing customers. Training will be provided.
- Will be good if have experience in the semiconductor industry but is not a must.
Experience Requirement:
Preferred Experience:
- Experience with the vertical market of parts or wafer cleaning strongly preferred, including experience interacting with Fabs and exposure to the qualification process.
Competencies:
- Communication - Demonstrates clear and concise oral and written skills, can tailor communication to all audiences and able to communicate succinctly and can get messages across that have the desired effect.
- Customer Focus - Dedicated to meeting the expectations and requirements of internal and external customer and gets first-hand customer information and uses it for improvements in products and services.
- Client Relationship Management - Leads and manages complex service agreements and strategic relationships with clients and leads new business development activities within current industry.
- Negotiating - Can negotiate skillfully in tough situations with both internal and external groups.
- Result Driven - Can be counted on to exceed goals successfully and bottom-line oriented.
- Business Acumen - Knows how businesses work and knowledgeable in current and possible future policies, practices, trends, and information affecting the organization.
Travel Requirement:
- Light travel may be required.
- Travelling to customer site required.
At Ultra Clean Technology, we do not just welcome diversity - we celebrate it! Ultra Clean Technology is proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under laws and regulations.
