- To ensure that all computer systems provide uninterrupted service especially to Operations user through timely IT support on a 24- hour basis (on call).
- To establish procedures to ensure the regular and timely backup of data.
- To ensure that back-up data stored in an off-site location is regularly updated.
- To ensure that regular preventive maintenance required by all computer hardware is carried-out and that faulty system or defective equipment is returned to service with the least delay.
- To rebuild data corrupted by either hardware or software breakdown.
- To keep the software up to-date and responsive to the changing needs of each department.
- Any other duties as directed.