Are you keen to join an international company with presence in over 40 countries?
Join our team where you can play an important role in contributing to the service excellence of the department and the company. This is more than just phone calls and emails, but to deliver excellent and quality service in line with one of our core value - 'To be better than others'.
What you'll be doing:
The incumbent shall form part of a network which carries the day-to-day business within the legal and corporate rules, directives and regulations set forth by the company. He will report functionally to the RPM and disciplinary to the Line Manager.
The incumbent is responsible to recruit, retain, train and evaluate direct reports. Ensure staffs possess up-to-date product and system knowledge and received certification which are required by the government authorities.
Operations Management:
- Responsible for the smooth day-to-day running of the Sea Cargo operations
- Perform quality checks and implement corrective action to address service failure
- Participate joint sales calls with management / sales team / overseas colleagues
- Participate in RFQ/RFI
- Attend clients’ meetings such Quarterly/Monthly business reviews
- Lead the innovation process in terms of information solutions and clients’ feedback out of business review meetings.
- Ensure SOPs are in place and being adhered to by the operations team
- Close collaboration with business development team to achieve business wins and seamless implementation
- Continuous drive to improve operations efficiency and effectiveness
- Prepare annual budget and target setting with support of the MD
- Perform quarterly review on black routings, Core and Preferred Carrier assessments
- Perform monthly analysis on loss making and low performing Branches, “quote log” down to quotation level
- Keep abreast with market trends and developments and share intelligence with management team
Procurement/Pricing:
- Local responsibility for PROCUREMENT
- Meeting and building relationship with core/ preferred carriers
- Ensure 80% of our business is booked with core/ preferred carriers
- Ensure 80% of our business is booked via e-booking
- Annually review of Local Charges together with RPM and GND /TLM
- Enforce DIRECT PROCUREMENT (cut out the middleman)
Product Management:
- Ensure all sales are provided with the right product targets and a competitive pricing to avoid the risk of a TOTAL COST TRAP.
- Ensure retention activities with our TOP accounts.
- Coordinate biggest business opportunities and overview of the most complex businesses like project business such as NAK agreements project business with CPM.
We expect:
- 5 years of experiences in sea freight industry and managerial role
- Development of USP´s and product definition
- Implementation and product launch within sales and operational organization
- Carrier negotiations and personal contacts
- Key account sales and development
- Conversant in both spoken and written English
Why cargo-partner?
- Career plan and professional growth opportunities? We guarantee an individual path of professional development. We give development opportunities in various projects.
- Implementation of own initiatives? Our success is based on team spirit. This is why our colleagues accept responsibility, are always part of the solution, and act as true partners to customers and colleagues alike.
- Stability of employment? Dynamic work in a stable international company with a leading position in the air and sea freight market. We focus on long-term cooperation. After the project is over, we talk, listen and provide further challenges.
Company Introduction:
cargo-partner is a privately owned full-range info-logistics provider offering a comprehensive portfolio of air, sea, land transport and warehousing services, with special expertise in information technology and supply chain optimization. The company operates over 140 offices in over 40 countries around the world to create fast and efficient solutions for a wider range of industries. With the SPOT platform, cargo-partner ensures easy cooperation and full transparency throughout the supply chain.
As a family-owned business, we are very employee-oriented and want work work with you to develop your career and personal goals. Take a look at our Mission & Vision.
If you are looking for a challenging position in an innovative and dynamic international company, we want to get to know you!
Apply now! It will only take a minute, we promise!
