- Engagement of residents and community partners to address enquiries about population health and services and initiatives and link up with the appropriate team / service where appropriate;
- Proactively liaising with the teams and community partners to facilitate coordination of community based services for residents
- Support the navigation and provision of community based resources / services to support residents and caregivers to take charge of own health
- Assisting residents with community appointment related requests
- Conduct outbound nudges to encourage enrolment and participation in screening and vaccination
- Proactive team player to contribute to service improvement initiatives and projects and be part of implementation
- Scan for new ways, tools and technology to improve resident and partners’ experience and efficiency of processes.
Requirements :
- Min GCE N/O level / Nitec in any discipline / Diploma in any discipline
- Prior Call Centre Agent experience will be preferred
For interested candidates, please send your most recent and updated resume to [email protected]
Subject heading: Call Centre Officer
Andrea Eunice Tan Min Er
(R23112594)
Recruit Express Pte Ltd
EA License No. 99C4599
