Role
- Responsible to provide BAU support for applications like Core HR, Self Service HR, Leave Management, Talent Management, Compensation Modules and other ERP financial modules.
- Responsible to provide operational support and ensure SLI of system availability, online and batch deliverables.
- Support diverse jurisdictions comprising of Singapore, Malaysia, China and other international locations as advised.
- Fine tune applications and systems for high performance and higher volume throughput
- Contribute to business requirement review for technical implementation as a subject matter expert for IT to ensure SDLC standards are met.
- Conduct review of technical and functional solutions from enhancement/project team to ensure they conform to IT standards.
- Respond on time to the queries raised by various business units.
- Provide timely updates regarding production status and progress of issue resolution.
- Perform impact analysis of enhancements/projects that will impact supported systems.
- Participate in Disaster Recovery and Business Continuity exercises.
- Provide on-call support and afterhours/weekend support as needed, covering application support and application change deployment.
Requirements:
- Minimum of 2 years of experience in a service delivery environment.
- Experience on SQL, Unix/Linux, Oracle, WebLogic, Java J2EE
- Technically competent in Oracle EBS Core HR, Self Service HR, Absence Management, Approval Management Engine, Talent Management and Compensation Modules
- Technically competent in Unix/Linux, Oracle PL/SQL, WebLogic, Java J2EE, Oracle SSO
- Have a quality mind-set with prevention attitude to attain zero defects
- Able to support SIT/UAT/PROD/DR deployment, with DevOps
- Able to support relevant software/platform/database upgrade for the systems.
Sumit Sambhi
EA License No. – 23C2060
EA Registration No. - R1330510
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