Your assignment
- Assist in the opening and closing of the check-out counter, which includes and but not limited to cash handling and deposit.
- Support customers with their enquires and help resolve escalated issues with customers.
- Assist customers to scan products, operate scanning equipment and fix transaction technical issues.
- Handles cash transactions and receive and process all payments according to standard operating procedures.
- Completes, process and maintain applicable paperwork and records to maintain cash registry accuracy.
- Support the administration process in cash office in accordance with the standard operating procedures and compliance.
- Understand the department standard operation procedures and conforms to ensure compliance to department audits.
- Support the department in achieving its KPIs and main actions.
- To multi-task and support other functions with the Customer Relations Department, when required.
Your profile
- You are customer-service oriented with good communication and interpersonal skills.
- You are a committed and responsible team player who is able to cope in a fast-paced environment.
- You are meticulous, detailed oriented, highly observant and comfortable with handling cash transaction.
- You are computer literate and able to multi-task and work under pressure.
- You have strong integrity and sincerity.
- You are hands on and physically fit to withstand prolonged hours of standing and handle heavy merchandise.
- You can commit working on AM/PM shift, including weekends and public holidays, if both weekends and PH will also be considered
Working location: East area
