Job Description
· To contribute to Singapore portfolio growth through the strategic development of Singapore Key Accounts, limiting reductions and/or terminations, and ensuring the maintenance and development of existing customers.
· Ensure relationships are maintained, managed, and developed across all existing and potential customers.
· Ongoing relationship management of accounts ensuring increased sales, analysis of sales activity, and trading optimization is achieved.
· Monitor competitor activity, report back to the Key Accounts Manager / Director, and suggest and assist with the construction of counter measure strategies.
· Ensuring profitability is analyzed on a monthly basis and action taken to constantly strive to improve previous results
· Establish strategic account clients and develop penetration methods and review the progress at monthly meetings.
· Achieve quarterly and yearly Company sales margins and goals.
· Develop proposals, negotiate terms and conditions, and implement contractual agreements with accountability for delivering strong financial results.
· In conjunction with relevant Functional Heads, complete and submit tenders for Key Accounts.
· Develop a deep understanding of customer needs and their specialty area of practice.
· Ensure regular, timely, and constructive communication with key accounts is maintained, both by phone and in person.
· Produce accurate and timely reporting that focus on all relevant aspects of Key Accounts.
· Sales analysis and termination reporting
· Monthly and business development reports
· Customer profile and activity report
· Regional KA Review Report
· Monthly/Quarterly Reporting to Customers, as per agreed service levels and/or Key Performance Indicators.
Job Requirements
· Degree or Diploma in any discipline
· Demonstrated B2B experience in achieving sales, profitability and budget goals with Key Accounts preferred with Service Industry experience
· Proven ability to effectively communicate (verbal and written) with internal and external working relationships
· Able to work under pressure to meet target given
· Class 3 and must possess own car
