Job Description
Nanyang Executive Education (NEE), a division of Nanyang Business School, Singapore offers continuing education and training programmes to middle and senior executive, Delivered by a world-class faculty and complemented by notable industry leaders, our programmes attract talented individuals from Asia and across the globe, providing valuable opportunities for networking and cross-cultural interaction.
The candidate is to work closely with the Reporting Officer to grow the NEE suite of programmes and enrolments. The candidate will need to work with internal and external stakeholders so as to ensure that programmes continue to be relevant to the industry and clients’ needs as well as ensuring that programmes are well subscribed to. This will directly support NTU’s key goal of growing the Continuing Education segment, whilst also making impact to the industry. . In addition, the candidate will provide leadership and direction in the formulation and execution of business development strategies and support the strategic direction of NEE.
Business Development
- Develop a multi-channeled marketing strategy including growth and sustainability plans
- Research and strategise around industry plans to implement into the NEE programmes
- Pro-actively engage corporations to understand their business as well as training and development needs
- Develop proposals for clients to meet their training requirements
- Source and cultivate new and existing productive relationships with senior leaders, including C-Suite executives, so that they are engaged on a broader level with NBS
Finance Initiatives
- Ensure that programes launched are financially sustainable
- Work with managers on the drafting of budget for clients
- Responsible for the P&L budget for NEE programmes
- Ensure that all programme fees received (via credit card and cheques) are accurately accounted for and invoices related to promotional events are given to NEE Finance Manager/Account Executive for processing in a timely manner, and that corporate policies are adhered to
- Work with Finance busines partners to resolve issues so as to ensure prompt accounting and reporting of finance matters with regards to NEE prorgammes
Collaboration Initiatives
- Maintain contact with all clients/participants to ensure high levels of client satisfaction
- Work closely with operations team to ensure smooth and professional delivery
- Work collaboratively and closely with colleagues, staff and faculty
- Understand the various funding schemes available and to apply accordingly, as well as explain to clients
- To work with many different clients with different requirements, and to ensure the same high level service standards are delivered to the clients
- To be top of the latest developments in the learning and development space, and to be able to engage with clients at different levels
- Effectively maintain and build relationships with internal teams, external agencies and marketing partners to develop and execute strategic outcomes, to support the business development objectives
Operations
- Engage with the NEE Operations team lead to meet on the deliverables in relation to the customer experience and overall efficacy
- Understand Skillsfuture funding framework to develop programmes in line with Skillsfuture
Requirements
- Bachelor’s or master’s degree
- Minimum 8 years of experience. Experience in academic environment will be advantageous. An understanding of the adult learning environment and ecosystem is necessary.
- Candidates with prior work experience in business consultancies, as well as organisations that provide L&D/ Executive Development would be preferred
- Proficient in general software applications that facilitate work operations
- Ability to interact with people of varying levels and backgrounds including senior executives & faculty
- Ability to multi-task and meticulous to details
- A pleasant disposition and able to work under tight deadlines
- Good team-player and able to work independently
- Analytical and thorough in his/her thought-process
