About Us
Cold Storage is an iconic brand, synonymous with the freshest produce and international range sourced from the world over. Its passion for making customers’ lives better and easier is showcased in its diversified product offerings that help consumers to meet their daily needs and its innovative shopping experience. A brand trusted for freshness and quality, Cold Storage operates in Singapore and also widely in Malaysia.
The Role
- Provide a positive customer experience with friendly, and courteous service.
- Perform opening and closing duties for Checkout Department and be accountable for daily cash balances.
- Operate the Checkout and Self-Checkout counters effectively and efficiently.
- Handle customer inquiries, feedback, complaints, exchanges, and refunds
- Responsible for the upkeep of Checkout Department
- Provide support for Checkout Department, including queue management and coins/notes exchange.
- Perform Checkout Department supervisory duties, including onboarding, training & briefing new team members.
- Assist in cash room, cash float, safe, daily sales reconciliation, petty cash management, bank in and rostering when needed
- Maintain high standard of hygiene and cleanliness of front and back of the store
- Ensure strict adherence to the company's policies and Store Cash Policies and Procedures
- Manually Support stock replenishment, expiry and quality checks, stocktaking, and online order picking when needed
- Responsible for day-to-day administrative duties
- Any other ad-hoc duties as per assigned
About You
• Comfortable to work on a 6 days’ week schedule with rotating shifts (including weekends and public holidays)
• Willing to stand for long hours and enjoy interacting with customers
• Physical work required and able to carry 10-15 kg products
• Relevant experience in Retail/F&B industry will be an added advantage
Benefits
• Yearly Bonus
• Team Member Discount
• Subsidized Medical and Dental Benefits
• Training Opportunities
• Career Advancement
Work Locations: Islandwide
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