Job Description
Ø Regional Operational Risk Monitoring – To analyze & manage operational risks of overseas offices through reviewing
· Quantitative Risk Profile
· Operational Errors
· Local Operations Committee
· Intra-Office Inspection Plan and Results
· Control Self-Assessment
· Internal Operation Procedure
· Business Continuity Management
Ø Managing Operation Planning and Support through addressing operational concerns, operational risk mitigation, HOP matters and streamline workflows.
· Devise and introduce strategies to prevent, eliminate & mitigate operational risks of overseas offices by providing opinions and advises for streamlining of workflow and processes
· Review and analyze branches' operational workflow and identify potential bottlenecks and operational lapses to reduce
operational errors
· To spearhead the preparation of overseas offices’ OER, Transaction Volume & Operational Analysis report for Management
Ø Participate in Branch’s evaluation through coordinating with HQ on Goal Setting or Mizuho Awards
· Engage with the overseas offices to select core Goal Setting items
· Evaluates overseas offices' achievement based on the criteria set by HQ, IOPD
Ø Training – on-site, offsite and/or ad-hoc (upon request) training to our overseas offices
· Conduct trainings at overseas offices e.g. SWIFT basic knowledge, Operations Planning, Operational Risk Control, Local
Operation Committee Preparation, Intra-Office Inspection, BCP, Operational Error Reporting, Operation Error Reduction, New
Product IOP, Irregular Ringi, HOP Chapters to level up national staffs' expertise, etc.
· To plan and organize Forums to upgrade the skills and knowledge of overseas offices national staffs; to design Forum agenda, to arrange for speakers and meeting facilities (OJT, Regional Operations Forum)
· Assist overseas office in Pre-Audit preparation and review their operational process to confirm adequacy of internal control
Ø Other Ad-Hoc Support
· Handle overseas offices' adhoc enquiries on HOP matters etc
· Review overseas offices’ Ringi application and share our analysis of any impending risks in the office e.g. Branch Reorganization, Delegation of GM/JGM authorities, Setting up of New BCP Office, Office Relocation, New Product etc.
Ø Regional Report
· Reporting & Analysis; compiling reports, updates, translation from English to Japanese & vice-versa
· Prepare consolidated report on Asia Pacific region’s Transaction Volume, Operational Errors, Trade Volume, MGEB ratio etc.
Ø Strategic Operations Planning
· Contribute comprehensively in the areas of operational risk and provide cross-functional support between other HQ teams and overseas offices: -
BCP-related
Ø To strengthen BCP measures of overseas offices through planning with other HQ teams in the aspect of IT resources
Ø Rollout and improve remote access operations across overseas offices
SEIBI Asia Rollout
Ø Promotion and Implementation of Global Core Banking System (SEIBI) Asia Rollout for overseas offices
Ø Streamline the process of each overseas office in order to have smoother SEIBI preparation
Mizuho Global Services Project (subsidiary for operation outsourcing)
Ø Review and Lead the project with India and related HQ departments through coordination and strategic planning
ISO 20022
Ø Review and support the project with related HQ departments and overseas offices through coordination and strategic planning
Qualification:
· Functional Knowledge:
Ø Business-level proficiency in English (verbal & written) is mandatory as the incumbent is expected to read & understand documents as well as respond and communicate with all levels within the organization (project members, and overseas offices).
Ø Business-level proficiency in Japanese (verbal & written) is preferred but not mandatory as the incumbent is expected to read & understand documents as well as respond and communicate with all levels within the organization (project members, HQ teams, and overseas offices) including management in Tokyo (Head Office) .
Ø Strong working knowledge of MS Office applications
Job Experience: Diverse knowledge of various back-office operations (Loans, Treasury, Trade, Remittance, Deposit), Operations Planning and Risk Management.
