- Asset Management company
- Diverse range of projects
About Our Client
My client is a Global Fund and Asset Management Group, headquartered in Singapore. They are investing on sustainable business and on rapid expansion.
Job Description
- Monitor and maintain the performance of IT systems.
- Respond to and resolve technical issues reported by end-users via phone, email, or ticketing system, providing exceptional customer service and support.
- Install, configure, and troubleshoot hardware, software, and peripheral devices to ensure optimal functionality and usability.
- Collaborate with cross-functional teams to plan and implement IT projects, such as system upgrades, migrations, and deployments.
- Document system configurations, processes, and procedures to ensure accurate and up-to-date documentation.
- Provide training and guidance to end-users on IT best practices and procedures to enhance their technical proficiency and productivity.
The Successful Applicant
- At the very least 3 years of working experience in IT Operations / Helpdesk Support role.
- Ideally possessed Bachelor Degree in Computer Science/ Information Technology
- Technology Stacks : ITIL Framework, M365, Operating Systems (Windows, MacOS), Sophos, Ubiquiti, Fortigate.
- Have the experience with L3 Support
- This position will be a good fit for those who seek learning curves, fast-pace and flexible environment.
What's on Offer
- Learning Opportunities : Hands-on work opportunities, training program, mentorship program.
- Diverse Project : My client has so many projects ranging from Infrastructure Management, Network Security, AI and others.
Contact
Adinda Prastantri (Lic No: R23117878/ EA no: 18S9099)
Quote job ref
JN-032024-6368045
Phone number
+62 21 2958 8848
Michael Page International Pte Ltd | Registration No. 199804751N
