JOB DESCRIPTION
Skilled worker in charge of monitoring the operations and maintenance of OTSAW Products
ROLES AND RESPONSIBILITIES
- Monitor the operations of OTSAW Products
- Perform basic housekeeping and routine checks of OTSAW Products
- Provide the first response to any technical issues encountered by OTSAW Product
- Assist in attending to Tier 1 - Operations related issues via remote or on-site support
- Escalate higher level issue to superior for immediate advice and action whenever needed
- Prepare the Service Reports, Maintenance Report and other Operations related documents as needed
- Execute ad hoc tasks on behalf of the Robotics Operations Team as needed
SKILLS AND QUALIFICATIONS
- Diploma or Certificate in Mechanical/Electrical/Computer Engineering or other related fields
- Proven work experience of at least 1 year in a technical industry
- Familiarity with Autonomous Mobile Robots (AMR) and Automated Guided Vehicles (AGV)
- Proficiency in using mechanical and electrical tools
- Knowledgeable in identifying basic mechanical parts and electrical components
- Familiarity in using computers and basic applications such as MS Word, Excel and Powerpoint
- Ability to work independently and remain professional under pressure
- Ability to clearly communicate with colleagues and end users
ADDITIONAL REQUIREMENT
- Physically fit to perform tasks involving lifting of heavy equipment and working in confined spaces
- Willing to travel locally in a short notice
- Comfortable to work in a shifting schedule
- Comfortable to work overtime as needed
- Willing to be deployed overseas as needed
