Project Management:
- Lead and manage ERP implementation projects from initiation to completion.
- Develop detailed project plans and schedules.
- Coordinate with cross-functional teams, ensuring effective communication and collaboration.
- Monitor project progress, identify and mitigate risks and manage project and timeline scope.
Quality Assurance:
- Develop and implement QA processes and methodologies for ERP projects.
- Conduct thorough testing of ERP solutions to ensure they meet quality standards and client requirements.
- Collaborate with development teams to identify and address issues and bugs.
- Establish and maintain documentation related to QA processes and test cases.
Client Interaction:
- Act as a primary point of contact for clients during project engagements.
- Gather and document client requirements, ensuring a clear understanding of their business needs.
- Provide regular project updates and address client queries or concerns.
Team Leadership:
- Lead, motivate, and inspire project teams to achieve project goals.
- Foster a collaborative and positive team environment.
- Provide guidance and mentorship to team members.
Any other duties as assigned
Qualifications
- Bachelor's degree in Business, Information Technology, or related field.
- At least 3 years of experience in a similar role in a technology-related company.
- Excellent communication, presentation, and interpersonal skills.
- Strong analytical skills and ability to analyse complex data.
- Experience in ERP implementation or support is a plus.
- Experience in project management is a plus.
- Willingness to travel to client sites and attend conferences and events.