Responsibilities:
- Be familiar with & operate to the Scope of Work as defined in the Service Agreement.
- Responsible for delivery of services in accordance with client Service Level Agreement.
- Achieve key performance indicators and service level agreement targets
- Understand the operational & technical requirements of the site and ensure that current service agreement is maintained to provide necessary supplies and services.
- Responsible for site facilities operation (including Cleanroom operation). Key contact for technical issue for FM at the site
- Establish Engineering and Operational procedures and roll out for site staff
- Implement the energy management programs to reduce the cost on utilities
- Initiate a system to measure the quality of performance on a quarterly basis
- Initiate and maintain preventive maintenance program
- Responsible for early involvement in facilities operation and provide advisory service during site inspection and project development
- Solution provision for minor projects and coordinating with contractors/vendors from initiation to completion Manage the M&E scope of the projects to ensure the quality and deliverables within the stipulated time
- Plan and take responsibility for smooth operations of all mechanical, electrical, plumbing installations and civil works pertaining to the facility – Building and Manufacturing Facilities
- 24/7 emergency call support and site attendance as required
- Develop and implement innovation programs and processes that reduce utility costs, increase productivity and savings
- Continuous optimisation of processes, tools and documentation
- Ensure alignment and compliance to established policies and standard operating procedures for the management of the client's critical environment (CEM)
- Ensure proper engineering documentation and adherence to the established change management controls for all sites
- Protect the health & safety of staff and others by adhering to and developing guidelines and strategies
- Ensure compliance with all government regulations, statutory regulations on fire, health and safety standards
- Ensure compliance with the company's programs and audit programs and participate in engineering community initiatives
- Adhere to the company's business conduct by ensuring compliance with the firm's guidelines, procedures and strategies
- Managing all contract vendors to carry out technical audits / maintenance for all installation as scheduled.
- Conduct audits to ensure that all safety procedures, including disaster recovery and business continuity plan and escalation procedures are in place and maintained
- Participates in client-initiated EHS, BCP and ERT programs
- Provide monthly operation and maintenance report to client
- Drive the Morning Operations Meetings.
Requirements:
- NITEC/ Diploma in Engineering with at least 3 - 4 years of experience in DC environment
- Able to work in a team environment
- Able to manage client expectation
